About Us

Medcare Solutions

Medcare Solutions is a fully accredited, full-service third-party administrator and managed care organisation with a proven track record. We provide evidence-based, integrated healthcare solutions aligned with national best-practice standards.

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Who We Are

“Life and medical cover
simplified for everyone.”

We deliver an integrated suite of services that supports leading medical schemes, health plans, and a growing network of healthcare partners. Our end-to-end, client-first approach provides real value in a complex and ever-changing healthcare environment.

Personalised Service

Our clients enjoy a truly personalised service, without being passed from one call-centre agent to another.

Ongoing Support

We offer ongoing, hands-on support with claims submissions, follow-ups, pre-authorisations, so nothing falls through the cracks.

Step-by-Step Guidance

We help you complete application forms, advise on the required supporting documents, and provide one-on-one guidance from start to finish.

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Cover You Can Count On

Our goal is to remove the worry and simplify the process delivering a smooth, stress-free experience for clients when joining medical aid or selecting any other insurance solution.